Shipping Policy
Last Updated: 01-10-2024
At Ohad Tooling System, we are committed to ensuring that your orders are processed and delivered in a timely manner. This Shipping Policy outlines our shipping methods, delivery times, and important details related to the shipment of your orders placed on www.ohadcarbide.com.
1. Shipping Methods
We provide shipping all across India using trusted third-party logistics services, including:
• Blue Dart Express
• Delhivery
• Allcargo Logistics
• Mahindra Logistics
• Ekart Logistics
• Gati Limited
• TCI XPS
• VRL Logistics Ltd
• DHL Service Point
• Professional courier
• Dtdc courier
2. Shipping Charges
Shipping charges are calculated at checkout based on your location, chosen shipping method, and the weight of your order.
• Free Shipping: Orders over [insert minimum order amount] may qualify for free standard shipping. This offer applies only to select regions.
3. Order Processing Time
We ship the product within 3 working days from the order date. Orders are typically processed within this timeframe after payment confirmation. Please note that orders placed on weekends or holidays may experience a slight delay in processing.
4. Delivery Locations
We currently ship to all locations within India.
5. Order Tracking
Tracing is available after your shipment is dispatched. Once your order has shipped, you will receive a confirmation email with a tracking number and a link to monitor your shipment’s progress. You can use this tracking number to check the status of your delivery.
6. Delays
While we strive to meet our estimated delivery times, unforeseen circumstances such as weather conditions, holidays, or other events may cause delays. We appreciate your understanding and patience in such cases.
7. Damaged or Lost Orders
If you receive a damaged item or do not receive your order within the expected timeframe, please contact us immediately at info@ohadcarbide.com or call us at +91-9591111174. We will work with you to resolve the issue promptly.
8. Contact Us
If you have any questions or concerns about our shipping policy or need assistance with your order, please feel free to reach out to us:
Ohad Tooling System
Email: info@ohadcarbide.com
Phone: +91-9591111174
Address: 2nd Floor, No. 5/6, Godown Street, Bengaluru, Bengaluru Urban, Karnataka - 560002